Hi, we're SG

…and we are Asia’s leading outsourced partner for charities and not for profit organisations. At SG, we provide a complete suite of services for our charity partners all of which are designed to deliver world class donor management. In short, we take care of all the important things relating to the donors so that our charity partners can be free to focus their time and resources solely on their missions, whether that be preserving nature, caring for children, feeding the hungry or providing a brighter future for those most in need. Currently SG operates in 8 countries across Asia, and in each of these countries our charity partners trust us to strategically manage, retain and grow their donor base.

Payment Processing

Perhaps the most important thing we do is make sure that donors’ gifts reach charities safely, accountably and on time – all the time. We use our thorough knowledge of banking processes to help our partners sort out any little details, which may hold-up the smooth flow of donations.

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Financial Reporting

Financial numbers can be hard to digest. Thankfully, we provide the clarity needed to determine what campaigns are performing, where the wins and losses are and how charities should work with their donor acquisition agencies to get the best, long term results.

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Donor Communications

At SG, we believe that donor communications is more than sending the right stuff, to the right people, at the right time. A great communications plan should ultimately increase the value of a charity’s database by cultivating a strong relationship between the charity and donor.

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Contact Centre

Our talented teams on the phone represent our partners with passion, enthusiasm and sincerity. We speak the local language of all the countries we work in and are committed to informing donors so they know how their contributions are making a difference and to answer any questions that they may have.

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Cloud Based Services

Our proprietary software powers our business and enables us to do what we do seamlessly and accurately. Our IT solutions provide all the support needed, from self-service database access to integration work with other technology partners.

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Analytics & Business Intelligence

We turn data into easy to understand information to help our partners in all aspects of fundraising. Backed by historical data, industry trends, and domain experts, our analysts mine all relevant data to provide insights to trends and support real decision making. In short, we are a strategic partner, who helps charities fundraise brilliantly.

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Latest blog

(From left) Richard, Zander, and Michael at the UNICEF Malaysia office. Chafing for Charity is the story of three individuals from SG who collectively, had limited to no race experience in the Triathlon scene. The goal was simple—complete the Ironman 70.3 race and in doing so, raise a minimum target of RM12,000 to support the […]
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Breakfast: so simple yet effective in helping children stay focused in class. Imagine a boy brushing past you on the street. In your haste, you don’t notice how faded his uniform looks. He drags his feet to school nearly 5 kilometres away. The last meal he has eaten is yesterday’s dinner. When he reaches the […]
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The Uncommon Good was hosted at the KLCC Convention Centre. November 24 and 25 marked the NPO Forum and Fair 2017 at the KL Convention Centre. Themed The Uncommon Good, the event hosted 75 non-profits (NPOs) of all sizes and causes. Didn’t make it? Here is a quick rundown of some highlights. Rachel Siew, the […]
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YM Datin Raja Riza Shazmin moderating the panel discussion between (from left) Ms Angie Wong, Dato’ James Greaves, and Ms Yap Mun Ching. People are always watching. Your donors, investors, stakeholders, the public. When it comes to non-profits, your business is everyone’s business. Few things land you in more scrutiny than your financial health (or lack thereof). […]
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